What Getting Started with Brew Ninja Is Really Like

Running a craft brewery usually means you’re wearing a lot of hats: brewer, salesperson, accountant, and sometimes delivery driver. The last thing you need is a complicated system to learn. That’s why Brew Ninja makes getting started simple. Our goal is to take the heavy administrative lifting off your plate, while helping you gain clarity on where your business is at, and confidently make informed decisions for it moving forward.

In this article, we’ll walk you through what getting started with Brew Ninja looks like, from setup to training your team, to using the tool day to day.

Let’s jump in!

Simple, Guided Setup

We offer two onboarding paths to fit your needs and comfort level: the assisted route and the white glove route.

The Assisted Route

If you like being hands-on, our assisted setup gives you full control, with guidance along the way. Your onboarding specialist will walk you through each step via video calls as you:

Import your recipes, materials, and any active batches in tanks
Create your product catalogue and import your customer list.
Count your inventory and connect Brew Ninja to Square and/or QuickBooks Online.

Your onboarding specialist will be a dedicated point of contact for any questions and concerns you run into along the way, and will make sure your data is accurate and ready to go before launch.

The White Glove Route

Prefer a more hands-off experience? No problem. With our white glove service, simply send us your recipes, materials, products, and customers. Your dedicated Brew Ninja rep will take care of the rest.

Once everything’s set up, we’ll review it together and show you how to add new recipes, products, and customers moving forward. You’ll start confident, organized, and ready to use Brew Ninja from day one.

Getting Your Team Onboard

The key to success with any new software is getting everyone on the same page. We’ll guide your entire team through how Brew Ninja fits into their day-to-day work. Every brewery is unique, so we make sure that our suggestions make sense for your existing workflows.

For Your Production Team

We’ll show your brewers how to:

Schedule brews, forecast material usage and place purchase orders.
Customize brew sheets and record brewing activity.
Log packaging runs and generate production reports.

They’ll have a clear view of what’s coming up in production and what materials they’ll need to make it happen.‍

For Your Sales Team

Your sales team will learn how to:

Use Brew Ninja’s CRM to manage relationships and orders.
Create invoices, collect payments and track deliveries.
Manage taproom inventory and keep the point-of-sale system up to date.

They’ll have everything they need to stay organized and close sales faster.

For Your Management & Accounting Teams

We’ll identify the key reports you rely on and make sure you know where to find them in Brew Ninja. We will also suggest any other reports we think could be useful for your unique situation. Plus, your accounting team will gain access to real-time, reliable data, without needing to chase down spreadsheets or emails.

Day-to-Day Usage and Ongoing Support

Once you’re up and running, using Brew Ninja becomes second nature. Each day, your team just records what they did, and Brew Ninja turns that information into meaningful data that helps you make better business decisions.

And when you need help, we’re here.

You’ll have:

Human chat support during standard business hours
A knowledge base full of helpful articles and tutorial videos
Webinars and the option to book free video calls for deeper training or refresher sessions

Whether you’re training new staff, brushing up on a feature, or navigating a shift in operations, our support team is ready to help every step of the way.

Ready to Dive In?

We know that making a big change in your business can feel daunting, which is why we’ve made it as easy and supportive as possible. Our team is here to make sure Brew Ninja quickly becomes one of your most valuable tools, giving you clarity and confidence in your operations.

Still have questions? Get in touch with our team.

Or, if you’d like to see what Brew Ninja looks like in action, check out our 5-minute demo video.